One unhappy past client indeed.

"I felt that the food provided to my children was not enough. One time I noticed the food was burnt.
When I raised a question/concern, she got upset and responded in a negative way. I no longer felt comfortable to discuss my concern with her because she would take it personaly and she felt I don't trust her."

"Sensitivity if exercised properly toward caring for children is good. However, when a geniune question or concern is raised by parents, she would over react and get offended.

Some suggestions:
1). Don't rush into making a decision. Check references and find out why they discontinued. Good online reviews/comments can be made up easily by friends or relatives.
2). Put everything down in writing and sign. Verbal agreement will not protect you.
3). Once child is at daycare, randomly check on them to see what they are doing.
4). If the daycare is not good, take them out right away.

I did my part and it's up to you to discern!"